Category Archives: Uncategorized

I Want a Divorce!

For all the innovation and all the talk of digital transformation, precious little seems to actually be happening. Service providers are stuck on WiFi, LTE, Gigs and data plans while over-the-top providers (and pretty much everyone else) are imagining and actually building new and mostly useful digital service offerings. Face it, these are two different… Read More »

Quick Quiz: Are DSPs Digital Enterprises?

A digital network does not make you a digital service provider and random automation does not make you a digital enterprise. In a recent ICT Intuition survey, 67% of the more than 120 communication service providers claimed to be digital service providers (DSPs), yet most sold only network services, had no partner strategies and couldn’t… Read More »

MWC 2017

Another Mobile World Congress is in the books. Walking, meetings, walking, late nights, walking and good information shared by all. There was a sense of empowerment among the vendors and operators as they visited the booths and hiked the halls. A sense that things are starting to happen and maybe, just maybe, we’re getting closer… Read More »

Don’t Assume a Business Model

As the industry’s network obsession continues unabated – 5G, NFV, IoT – take the time to lift your head up out of the trenches and take a peek outside of the data center to consider what business you’re actually in. Building networks and installing servers to deliver infrastructure are absolutely necessary pursuits, but they aren’t business… Read More »

Next Step – Orchestration

When it comes to orchestration of digital services it seems we really don’t know what we don’t know. At the Layer 123 SDN World Congress in The Hague recently, there were numerous vendors, standards bearers and operators sharing insights and thought leadership. But even after hearing from all of those smart people, I still feel… Read More »

You Can’t Have a Smart City without a Smart Plan

I recently had the privilege of attending the TM Forum InFocus Smart City conference as a guest of TM Forum, ZTE and the city of Yinchuan, China. After several days of presentations, discussions and casual conversations my sense is that cities all over the world face the same challenges, but each has its own priorities. … Read More »

I’m Tired of Talking About Innovation

As analyst I am constantly bombarded with the latest and the greatest. Every kind of new and nifty feature, function, service and system that vendors can imagine shows up as a press release in my in-box and every single one says it’s innovative. While there are some genuinely clever things coming to market in this… Read More »

Ready or Not – Here They Come!

Last week Ericsson and Cisco announced a “next generation strategic partnership” that will enable collaboration and cooperation in the definition, delivery and support of business services in the enterprise. In the interest of full disclosure; the briefing that was given to analysts didn’t emphasize enterprise services as the impetus for the partnership but the speakers… Read More »

So, Who’s Minding the Store?

There was an article in the Financial Times about the “Human Cloud” and the new world of work where those tasks that aren’t being done by robo-somethings are outsourced to individuals anywhere in the world that have an Internet connection. “Employers are starting to see the human cloud as a new way to get work… Read More »

Scale is Scary

We did some research earlier this year on the business appetite for connected services. We found that while the appetite is strong, the offerings are weak. Not that service providers aren’t delivering their usual standards of quality and performance, because they are. No, the weakness comes in the dearth of actual, integrated services that a… Read More »